Step-by-Step Guide
A simple process to follow:
The company offers a trailer delivery service, allowing customers to have the rented trailers delivered to their desired locations within Dubai or Sharjah. However, this service incurs additional charges, which are calculated based on the distance. The delivery charge starts at AED 150 and increases by AED 5 per kilometer (starting pin Al Qudra Road). By offering this convenience, customers can save time and effort by having the trailers delivered directly to them, albeit with an extra cost based on the distance covered.
Step 1: Booking
- Visit our website or contact our customer service team to inquire about availability and pricing for your desired camping experience.
- Provide accurate information including the location, dates, and the number of occupants in your party.
- Review the terms and conditions and cancellation policy provided during the booking process.
- Make a deposit or full payment to secure your reservation, using the payment methods specified.
Step 2: Preparation
5. Once your booking is confirmed, our team will prepare your rented trailer and equipment.
6. We will coordinate with you to confirm the delivery date, time, and location.
Step 3: Arrival and Setup
7. Arrive at your chosen destination on the specified date and time.
8. Our expert team will deliver the trailer and set up the tent for you, ensuring a hassle-free camping experience.
Step 4: Enjoy Your Camping Experience
9. Enjoy your camping adventure! Explore the mesmerizing location and make lasting memories.
Step 5: Departure
10. At the end of your stay, our team will return to the destination, dismantle the equipment, and collect the rented trailer.
11. Please ensure that the trailer and equipment are in good condition, and report any issues to our team.
12. If you would like us to clean the camping area after your departure, please ensure to include this service in your booking for an additional fee. If you have not booked this cleaning service, the responsibility for cleaning the camp area rests with you.
Step 6: Check-Out and Feedback
13. We will conduct a check-out process to assess the condition of the trailer and equipment.
14. Provide feedback on your experience to help us improve our services.
By following these steps and adhering to our terms and conditions, you can enjoy a seamless and hassle-free camping experience with our rental service. If you have any questions or need assistance at any point, feel free to reach out to our customer service team.